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CUSTOMER SURVEY

We are always wondering how we are doing and we really value our customers feedback, helping us to make sure we continue to give you what you want and need.

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Complete our quick 20 question survey and to show our appreciation, we'll send you a

£15 voucher to use against your next order.

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Thank you

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*Your completed survey responses will be utilised exclusively by L'ORGANIQ only and will NOT be shared with any third party or affiliation. You can be assured your information will be used for our internal research only and will be strictly confidential.

Customer Survey

Please complete the following:

Gender
Female
Male
Non-binary
Prefer not to say
1. What is your age?
Under 18 yrs
18 - 24 yrs
25 - 34 yrs
35 - 44 yrs
45 - 54 yrs
55 - 64 yrs
65 yrs+
2. Do you have children? If you answered No, go straight to Q4
No
Yes
3. How old are your children?
Baby
Toddler
Primary school
Teen
Young Adult
5. If you had to choose one activity, which would it be?
Long walk (with or without the dog)
Pub lunch with family and friends
Night out dancing with friends
Romantic dinner date for two
A quiet night in (kids staying with their grandparents!)
6. How do you prefer to shop generally?
Shop in store
Shop online
Both
8. How often would you say you shop?
Everyday
Once a week
Twice a week
Once a fortnight
Once a month
Other
9. How much would you say approximately you spend on self-care/skincare per month?
Under £20
£20 - £40
£40 - £60
£60 - £80
£80 -£100
£100+
10. Which best describes your daily cleansing routine (and be honest)?
I religiously cleanse my face twice a day
I settle for once a day
I do occasionally go to bed without cleansing (I'm too tired)
Whenever I remember
11. Which best describes your skin type?
Normal
Sensitive
Combination
Dry
Oily
I don't know
12. Do you ever struggle to find suitable products for your skin type?
Yes
No
Sometimes
13. What bothers you most about your skin?
Wrinkles and fine lines
Acne and blemishes
Dryness
Redness
Sensitivity
Dark spots and pigmentation
Enlarged pores
I don't have skin concerns
Other
14. Which statement would you admit to?
I'm a skincare hoarder
I never have enough skincare products
I have unused and out of date skincare in my bathroom cabinet
I have just a few skincare essentials; I'm a minimalist with skincare
Other
15. Which best describes your skincare purchasing?
I always stick with what I know, my tried and tested favourites
I sometimes like to try new products
I'm always looking out for the next 'big' thing
I don't really give it much thought
Other
16. If you could only keep one skincare product, what would it be?
Moisturiser
Serum
SPF
Cleanser
Toner
Spot treatment
Face mask
Body moisturiser
Other
17. When you purchased a L'ORGANIQ product, who was that for?
Me
It was a gift for someone
A family member
My best friend
Other
18. What attracted you and made you purchase L'ORGANIQ products?
I love the brands eco ethos
It's a vegan and cruelty-free brand
Someone recommended it to me
I saw an advert and review and had to try it for myself
It's such pretty packaging
I want to support a female-led brand
I thought is was good value for money
Other
20. Would you recommend L'ORGANIQ to family and friends?
Yes
No
Maybe
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